Software Users Seek Help 'Downgrading' Their PCs

Software makers have long convinced consumers they need to regularly upgrade their products, from multimedia players to games, to keep them running well and to take advantage of the best features. The prevalence of high-speed Internet connections has made upgrading much simpler, and many software makers use automatic notifications to encourage users to download new files. But the newer versions aren't always improvements in the eyes of users: The updates may fix problems or plug security holes, but some may add more advertising or other unwanted features.

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